Api

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GetSupportTickets

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /v/2/Api.asmx HTTP/1.1
Host: api.charityengine.net
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "https://api.bisglobal.net/GetSupportTickets"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetSupportTickets xmlns="https://api.bisglobal.net/">
      <credentials>
        <Username>string</Username>
        <Password>string</Password>
        <AuthenticationToken>string</AuthenticationToken>
        <AuthenticationType>WebServiceUser or CharityEngineAdminUser or Contact</AuthenticationType>
      </credentials>
      <queryParameters>
        <ContactId>int</ContactId>
        <AssignedToContactId>int</AssignedToContactId>
        <Subject>string</Subject>
        <IsOpned>string</IsOpned>
        <ContactEmail>string</ContactEmail>
        <TikectId>int</TikectId>
      </queryParameters>
    </GetSupportTickets>
  </soap:Body>
</soap:Envelope>

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetSupportTicketsResponse xmlns="https://api.bisglobal.net/">
      <GetSupportTicketsResult>
        <SupportTickets>
          <SupportTicket>
            <TicketId>long</TicketId>
            <Subject>string</Subject>
          </SupportTicket>
          <SupportTicket>
            <TicketId>long</TicketId>
            <Subject>string</Subject>
          </SupportTicket>
        </SupportTickets>
      </GetSupportTicketsResult>
    </GetSupportTicketsResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /v/2/Api.asmx HTTP/1.1
Host: api.charityengine.net
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetSupportTickets xmlns="https://api.bisglobal.net/">
      <credentials>
        <Username>string</Username>
        <Password>string</Password>
        <AuthenticationToken>string</AuthenticationToken>
        <AuthenticationType>WebServiceUser or CharityEngineAdminUser or Contact</AuthenticationType>
      </credentials>
      <queryParameters>
        <ContactId>int</ContactId>
        <AssignedToContactId>int</AssignedToContactId>
        <Subject>string</Subject>
        <IsOpned>string</IsOpned>
        <ContactEmail>string</ContactEmail>
        <TikectId>int</TikectId>
      </queryParameters>
    </GetSupportTickets>
  </soap12:Body>
</soap12:Envelope>

HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <GetSupportTicketsResponse xmlns="https://api.bisglobal.net/">
      <GetSupportTicketsResult>
        <SupportTickets>
          <SupportTicket>
            <TicketId>long</TicketId>
            <Subject>string</Subject>
          </SupportTicket>
          <SupportTicket>
            <TicketId>long</TicketId>
            <Subject>string</Subject>
          </SupportTicket>
        </SupportTickets>
      </GetSupportTicketsResult>
    </GetSupportTicketsResponse>
  </soap12:Body>
</soap12:Envelope>